Top Soft Skills in the Workplace

While qualifications and work experience typically rank higher on a hiring manager’s criteria, it should come to no surprise that soft skills are on the upswing of recruiting trends. Soft skills refer to the interpersonal skills learned outside of technical training or education, such as personal attributes, personality traits, inherent social cues, and communication abilities[1] that contribute to building and maintaining business relationships. Hiring managers look for soft skills because they are transferable skills allowing individuals to be adaptable and thus more marketable. Positions that are customer-centric thrive with individuals with strong soft skill sets.


Here are some of the in-demand soft skills sought after in today’s job market.


Conflict management. Between multi-generational workforce, modern technology, cultural diversity, and an evolving marketplace, companies are subjected to a vast range of priorities, various work styles, ethics, and communication that can cause conflicts. Effectively resolving a conflict with efficient and forward-thinking solutions make for an appealing candidate.


Time management. With shifting deadlines and growth of a business, balancing a healthy work life and personal life takes skill. Successfully managing time can go a long way in a fast-paced, booming business.


Adaptability. With constant changes to business structures, processes, and workloads, being able to go with the flow and work under pressure are vital soft skills to possess. Mental health has become a growing concern in the workplace, so the ability to successfully manage and adapt to stressful situations allows an employee to swiftly navigate through the ebbs and flows of standard business practices.


Communication. Because language is the way we communicate between people, it is imperative to have excellent communication skills, both written and verbal. Instilling diverse communication methods can position candidates as more marketable across industries.


Cultural Fit. Companies have been increasingly focusing on developing a healthy, diverse, and inclusive company culture. It is both something desired by top talent and assists companies in reducing employee turnover, increase employee engagement, and increase productivity.


The future of the workforce may be in the uprise of soft skills. There are plenty of programs that can assist in the development of soft skills. One great way to incorporate and build soft skills is through internships and mentorships. Seasoned professionals typically have the personal experience of successfully dealing with changing marketplaces, clientele, technologies, and working environments to provide best practices and skill sets that can push a candidate to bigger success and become more marketable in their field.


Human Capital offers full-service HR solutions, including recruiting services, onboarding, performance management, and employee benefits. Contact us today to find an HR solution tailored to your business needs.




Source: Top 10 Soft Skills for the Future of Work


[1] What Are Soft Skills?

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