Businesses have normal ebbs and flows and are usually left to human resources to find resolutions for difficult situations. Over the years, human resources-related challenges have come to the forefront of workplace environments. Some HR practices may require additional attention. Establishing and maintaining a diverse staff, developing integrated employee policies, and adapting to technological advances can provide some relief for current HR issues.
Developing and Retaining a Diverse Team
Recruiting, training, and retaining quality employees that can work together towards a common goal. Sometimes there are personalities that conflict, which can make for an uncomfortable and inevitably hostile work environment. To combat a toxic company culture, it is important to identify and address the employee’s problematic behavior. Agree to a timeframe for the employee to correct their behavior. If such behavior is not corrected, or other problems ensue, then it is in the company’s best interest to find peaceful termination with that employee.
HR teams should also consider the generational divides in developing a diverse team. Some generation divides might make it difficult to adopt an established workplace culture due to conflicting perspectives of what a workplace culture should entail. This could cause friction between employees where one might think a certain process works best and another might view that process as archaic. Be mindful of any potential conflicts in communications that may affect the ability for employees to work collaboratively.
Encourage diversity and assimilation of personalities, backgrounds, and skills by defining expectations of ideal workplace culture and implementing the proper training, education, and activities to do so.
Creating Collective and Inclusive Employee Policies
Most companies have some sort of employee handbook that provides important information relating to human resources, company culture, policies and procedures and operations management. Of the topics covered, oftentimes policies regarding workplace violence, harassment and drug use are sensitive subjects.
A 2019 Cornell Survey of Sexual Assault and Related Misconduct showed that greater knowledge of policies, procedures, and resources regarding sexual or gender-based harassment, but that the population response to such policies relatively untouched or, in some cases, declined. Though this survey was conducted in a university setting, it is still applicable to the consensus of sexual and other harassment in other settings, such as the workplace.
Whether or not the employer is adequately covered, each business needs to acknowledge and aim to remedy existing or increasing problems within the workplace. Implementing formal and concise policies and procedures for such conduct can deter such practices and prevent situations from occurring.
It is important for employees to understand to whom, when, and where they are able to report such incidents, find resources for counseling if needed, and how to help prevent future incidents from happening.
Another issue that can be rather confusing than neglecting information are benefits. In balancing compliance with laws like the ACA, ERISA, COBRA, and HIPAA, it is important to remain vigilant in researching and comparing benefit packages in the marketplace to remain competitive to reel in top talent. Evaluate your current employee demographic to gauge what their needs are to determine what kinds of benefits to offer.
Along the lines of benefits and compliance issues, another significant topic to pay close attention to are changes to any legislation that effect workplaces. For example, if you are a multi-state company, it is important to remain compliant in all applicable states for which you conduct business. It is crucial to stay abreast of any legislative updates or changes that may affect your company, clients and customers, and your employees.
Staying Up to Date with Technological Advances
Technology is at the core of innovation and has propelled US businesses forward in nearly all facets of the workforce. Unfortunately, as technology has advanced, so have the techniques to breach it. Cybersecurity crimes are on the rise, forcing companies to be diligent in their security software they rely on to protect them from such cyber threats. To help combat these crimes, educating your employees on identifying common cybercrime tactics, such as phishing, updating malware detection software, and other cybersecurity defenses, can make a significant difference in the occurrences or likelihood of future security breaches. Many companies have implemented heightened password requirements, including multi-factor authentication strategies as well as limiting online search parameters, online games, or surfing social media platforms on their work computers during their breaks.
Take the initiative in pushing your company forward in all aspects of its operations by making upgrades, remaining vigilant in compliance and addressing issues head on, and ensuring all doors of communication remain open and honest between management level and employees. When the time comes to evaluate your existing HR services, including solutions to help manage, develop, and engage employees, contact Human Capital for a single, cloud-based platform that does it all.